Fleet Doc Richmond

Zach and Jarrod hooked me up! Sweet deal great deal quick fast no problems walked me threw all the steps highly recommend ask for Zach! He’s the man!

Highly recommend! Super kind, polite, and knowledgeable. Love that they provide photos and proof of every step involved in what they do to your vehicle.

If you looking for someone to take great care of you, excellent and fast service you need to give Zach and Jared your service and they will definitely be cheaper than anyone else. Will definitely come here every time

I recently had my transmission replaced at Fleet Doc, and I can’t say enough good things about the experience. From start to finish, the team was professional, honest, and incredibly easy to work with.
A huge shoutout to Zach and Jarred for making the whole process smooth and stress-free—they were an absolute pleasure to do business with. And Evan, the mechanic who did the actual work, did an outstanding job. My vehicle is running better than ever thanks to him!
The shop itself is also top-notch. The waiting room is clean, comfortable, and even stocked with sodas, and the bathrooms were spotless—something you don’t always find in repair shops.
100/10 recommend Fleet Doc to anyone needing repairs. Great people, great service, and great results!

These gentleman were so wonderful through the whole experience. I came in later in the day and they were still willing to take a look at my vehicle and identified the issue very quickly. The price was less than I had expected, and rather than asking me to wait until another day, they ordered the part immediately and fixed it while I was there despite it being late on a Friday. Everyone here has been so kind and honest, and I won’t be taking my car anywhere else in the future!

These guys go above and beyond! Fixed my tire last week when I had a screw in it. Very quick turn around time. Evan was exceptional!

Zack and Evan got me in an out quickly, professional and polite, will return when in area. Great service !!

Ask for Jared Rayle and you won't be disappointed. Everyone there was very welcoming and helped not only me but changed the lives of some of my family. Super professional with a family atmosphere!

Zach and Jarrod awesome service will be taking my business there always highly recommend

I had a very good experience at Fleet Doc in Richmond! Very clean and put together mechanic shop! The employee was top tier and I couldn’t had a better experience with Zach and Jarrad making sure I was taken care of!!! I recommend them and I will be back!!! Thanks!!!

Great place, Zach and Jared took care of me. I will definitely be back

This place is amazing. I don’t think I’ll take my car anywhere else. Service was great. Jarred was an absolute delight. 10 stars I’ll be back

If you need auto services done and done right, look no further! Fleet Doc Richmond is my one stop shop! Jarred Rayle is always super helpful and gives it to ya straight. Whether it’ brakes, new tires, oil change and more, Jarred never fails to point me in the right direction. 10/10 experience, loyal customer for life. Thank you Jarred!

Fleet Doc Richmond is a whale of a find. From drop‑off to pick‑up, they make a splash with repairs that go beyond the basics.

Jarred Rayle keeps the whole operation coordinated, surfacing with updates while the crew dives right in. When I brought my car for an oil change and four new brakes, everything was handled seamlessly — no murky waters, just clear communication and reliable work that left me cruising away with confidence.

Fleet Doc Richmond doesn’t just fix cars; they blow expectations out of the water.

After wasting thousands of dollars on subpar work, I finally found Fleet Doc thanks to a recommendation by Jarred Rayle. The stars aligned just like my tires now are and I couldn't be more happy with the quick and painless process of it all. The customer service is next to none and now I can drive with peace of mind.

This is the best place to go! These guys have the best prices and even better employees. Jared Rayle is the man! He is very knowledgeable and funny as can be. We talked about cars, family, and fantasy sports, lets just say better luck next year to the both of us. I got a nice quick oil change and scheduled to get my front brakes replaced. Thanks again guys!

A very happy customer,
Michael H Hesson

Excellent services. Took in my 93’ Subaru for new tires and got an oil change as well.. fair prices and Jarred Rayle is a class act. Would recommend for any vehicle needs.

Everyone needs a car guy they can trust, and Jarred Rayle is that guy. This shop has helped me with everything—oil changes, new tires, brake work, suspension issues, and even engine repairs. The service is fast, fair, and super professional. If you want a place that actually takes care of you, this is it.

Fleet Doc Richmond is the best! I stopped in for an oil change and tire service because I was slipping all over the place during the first Kentucky snow storm. The team was fast, honest, and professional. They really know their stuff when it comes to brakes, suspension, and engine/transmission repairs and gave me great and affordable recommendations. Big shoutout to Jarred Rayle for taking great care of us—super friendly and knowledgeable. Highly recommend this shop to anyone in Richmond or surrounding area and I will be going back soon to do the repairs they mentioned I need.

This is the place to go for any vehicle needs! Had amazing service and paid a great price. Great place for a quick oil change or new breaks. I’ll definitely be back! Thanks for the recommendation Mr. Rayle!

I had the best experience at this auto mechanic shop! The moment I walked in, I was struck by how clean, organized, and comfortable the space was—truly not something you find every day in a repair shop.
Jarred and Zach were absolutely incredible. They provided the best customer service I’ve ever received anywhere. They were kind, straightforward, and completely pressure-free when discussing my repair options. I never once felt talked down to, rushed, or pushed into anything—just genuine, honest help.
If you’re a woman (or anyone, really!) looking for a trustworthy, respectful, and highly professional team, I cannot recommend this place enough. Jarred and Zach have definitely earned a lifelong customer!

Best customer service I’ve ever experienced

I don’t usually take the time to write reviews, but this automotive repair facility absolutely deserves it. As a woman, I’ve had my fair share of experiences where shops talked down to me or tried to upsell services I didn’t need—but this place couldn’t be more different.
From the moment I walked in, I felt respected and genuinely taken care of. Jarred, the service writer, greeted me right away and actually listened to what I was experiencing with my car. He explained everything clearly, never rushed me, and made sure I understood what the technicians would be checking. His communication throughout the day was fantastic—updates, photos, timelines, all without me having to ask.
The manager, Zach, even stepped out to talk with me personally. He went over the repair plan in a way that was easy to understand and completely transparent. You can tell he runs the shop with integrity. The team worked quickly, the pricing was more than fair, and my car now drives better than it has in years.
It’s rare to find an auto shop where you feel both confident and comfortable, but Zach, Jarred, and the entire staff have earned my trust 100%. I won’t be taking my car anywhere else.

I recently had an outstanding experience at Fleet Doc Richmond that I just have to share! From the moment I walked in, I was greeted by a welcoming atmosphere and an incredibly knowledgeable team. Zach, the manager, was particularly amazing. He took the time to explain the necessary repairs to my vehicle in a way that was easy to understand and made sure I felt comfortable with the process.

Jared, the service advisor, was equally amazing. He went above and beyond to ensure my car was serviced quickly and efficiently, keeping me updated throughout the process. It's evident that both Zach and Jared genuinely care about their customers and take pride in their work. They addressed all my concerns and provided honest recommendations without any pressure.

The facility itself is clean, organized, and equipped with the latest technology, which reassured me that my car was in good hands. I left feeling confident in the repairs made and grateful for the exceptional service I received.

If you’re looking for a reliable automotive repair facility with a dedicated team, look no further than Fleet Doc Richmond. I highly recommend Zach and Jared for their professionalism and commitment to customer satisfaction. Five stars all the way! ⭐⭐⭐⭐⭐