Whether you know exactly what you need, or just know you need service, we’ve got the tools and know-how to diagnose your vehicle from tire to tailpipe.
Brakes
We inspect and repair your brake system to ensure confident stopping power and safe driving.
They were EXTREMELY honest. I have a vehicle with a rebuilt title and a lot of miles and they told me what needed to be worked on what did not. I'm just trying to make the car last and buy a new one, not sink lots of money into it. That means so much to me as there are so many mechanics trying to sell you and take advantage of you. I'll always come back here. They're oil changes were very reasonable as well. John was who I dealt with and they did a great job.
Jason S.
I went in thinking I had a larger problem than I could handle. Everyone there was very friendly and professional. Turns out it was a simple fix, just a loose bolt.. they fixed it and didn't even charge me. These guys were great. They have my business from now on. Many places in town would have played it up and still got 100 out of me.. I highly recommend these guys. I'm thankful I chose them and they're definitely my first choice from now on. Thanks again to everyone at crossville service center..
Don H.
Fast, professional service at a price I can't ignore. Like that I can make an appointment online. I had to delay a major repair due to finances. John knew this called me when the business was having 30% off. Better than going to the dealer.
Response from the owner:Don, thank you for sharing your positive experience with us at the Crossville convenience center! We're thrilled to hear that you found our services quick, efficient, and reasonably priced. We appreciate your loyalty and look forward to serving you again in the future. Thank you for choosing us!
Tre S.
My name is Heather and I have to say I was overwhelmed by the kindness of the guys that helped me. When you’re a girl, sometimes car places will try and pull on over on you because you don’t know better (speaking of myself of course). I will definitely return when I need anything for my car. You should too!!
Terry A.
I give 5 stars: fast service, knowledgeable people, workmanship, excellent customer service, completed on time. I traveled from FL for a visit in your area, I had an issue with my a/c and smelled oil. They cleared out the backup with the a/c, found an oil leak and replaced the gaskets, explained every detail and got me ready for my drive home. It was not what I expected on my trip but I feel confident it was done right. Smooth sailing to FL!
Louis
Very friendly, and helpful. They didn’t have too, but they found and fixed a phantom noise that I couldn’t figure out where it was coming from. And didn’t ask to be compensated for it. I appreciate their work and highly recommend their services.
Ronald R.
Kody and crew got my 36’ RV running properly after a catyletic converter replacement. They are very professional have know how to do a great job.
Patsy W.
Very pleased with Crossville service center service they treated me right took my jeep in for a Abs check they got in it told me the issue advised me of my options caleb and John talked to me. I would recommend Crossville service center service to anyone needing repairs for vehicle. They are faiand treat you right r
Rick U.
They were efficient and kept me informed on the progress of the repairs.
Jacob B.
Great communication. Like everythibg else anymore seemed a bit expensive but good people to deal with.
Response from the owner:Thank you for sharing your experience! We're pleased that our communication and warranty management stood out. We hope to assist you again in the future!
Mark D.
Great job they fixed my power steering and brakes. I am extremely impressed with how they work and explained the situation in detail to me.
Meghan L.
When our car broke down hours from home, we were very lucky to be near Crossville Automotive. Everyone at the shop was kind, honest, and helped us figure out next steps and how to get there. They delivered bad news with compassion and they're first question was how can we help this situation better for you. Cody was especially kind and made sure that we stranded out of towners were safe and taken care of before they closed up for the evening. I highly recommend them whether you're local or just traveling through the area.
Laurie D.
These guys do great work every time. They get you in real quick too!
merry R.
I have been taking my vehicles to Crossville service for years, their work is first rate, the people are friendly and professional.
Tony H
I went there for a tune up on my 2018 Nissan Pathfinder. They did excellent work, the staff was friendly, and the car was ready when promised.
Response from the owner:We appreciate your feedback! It's great to know that our team provided excellent service and met your expectations with the tune-up. Hope to see you back soon!
Madelyn G.
brought two cars here, they were super honest about the work i needed done on both, they did the work timely, let me leave my car safely overnight under surveillance, and it didnt cost an arm and a leg. I’ll continue to take my cars here and specifically recommend this company for service every time I’m asked. they were very professional and welcoming and made me feel comfortable with their confidence.
Benjamin B.
You want a price? They can give it to you. You want quality assurance? You bet. Want professionalism. Come and get it. Have had multiple parts installed here and they do a wonderful job
SHANNON C.
Everything was explained. Great service. Had an oil change and changed plugs.
Response from the owner:Thank you for the excellent rating! We're pleased you enjoyed the oil change and rear brake service. We hope to welcome you back soon!
Kjin K.
Besides being friendly and kind, John and Kody are knowledgeable and professional. I had a concern with my tire and they took a look at it ASAP and got me back on the road. I had a family emergency, so I really appreciated them fitting my car in as quickly as possible even though their bays were all full. Will definitely return for all my car needs!
Braxton W.
I’m a first timer and I will absolutely be back! Upon entry, I was greeted with smiles and positivity. I just needed a simple tire rotation and John and Kody “with the beautiful beard” was quick to accommodate and even offered to do it FREE OF CHARGE! This is a great business that is definitely here to help the community no matter the need! I highly recommend Crossville Automotive!!
Mieke G.
Great service, great guys,great prices!
Response from the owner:Thanks for the glowing review! We're delighted that you found our service, team, and prices to your liking. Can't wait to serve you again!
Mark W.
Excellent service at a reasonable price. Where i will be going for future aervice.
Julia R.
I called and they said bring it in I showed up they got me in fast and was very efficient and helpful from start to finish John Biggs is the best and I will definitely be coming to them from now on for all my automotive needs
Kimberly F.
Oil change! They guys in the office are funny and courteous and helpful!
Response from the owner:Thank you for the fantastic review! We're thrilled to hear that our team made your oil change experience enjoyable with their humor and helpfulness. We look forward to seeing you again soon!
Crossville Automotive is located at 780 Miller Ave, Crossville, TN 38555. As a Main Street Auto shop, we are proud to serve the Crossville community and surrounding neighborhoods including Woodlawn, Cook Rd, Cumberland Medical Ctr, and Forest Fun Habitat Trail.
From Woodlawn
Head toward Methodist Campground Dr.
Turn right onto Hill St.
Turn left onto US-127 S/N Main St.
Turn right onto Miller Ave.
Drive to your destination; Crossville Automotive will be on the right.
From Cook Rd
Head toward Brookstone Dr.
Turn right onto E 1st St.
Turn right onto West Ave.
Use the left 2 lanes to turn left onto Miller Ave.
Drive to your destination; Crossville Automotive will be on the right.
From Cumberland Medical Ctr
Head toward Cleveland St.
Turn right toward Cleveland St.
Turn left onto Cleveland St.
Continue onto Elmo Dr.
Slight left onto W Adams St.
Turn right onto TN-392 N/Miller Ave.
Drive to your destination; Crossville Automotive will be on the right.
From Forest Fun Habitat Trail
Head toward Whitetail Run.
Deerfield Rd turns left and becomes 10th St.
Turn left onto Miller Ave.
Drive to your destination; Crossville Automotive will be on the right.
Local Landmarks & Navigation Tips
US-127/N Main St: Is a primary north south route through Crossville and connects directly to Miller Ave.
Cumberland Medical Center: Is located along S Main St near Cleveland St.
TN-392/Miller Ave: Runs east west and provides direct access to the shop.
Deerfield Rd and 10th St: Connect residential areas to Miller Ave near the shop location.
